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COVID-19

curbside service

Clients:  Text or call us when you have arrived for your appointment or picking up meds/food 
(813-839-6191)
Clients: Please wear your mask when our staff comes out to meet you and your pet.
REMAIN IN YOUR CAR

Pet visit - curbside services Our technicians (wearing gloves and mask) will come out to your car to bring your pet inside. We will call you from inside to take down your concerns and history of your pet (just like we do in the exam room).

  • We will call you with our findings, recommendations and treatment plan. Any other questions you might have can be addressed at that time. After receiving your approval, we will proceed with the treatment. We will call you when we are done, explain the procedure, make recommendations and go over medications.
  • Our receptionists (wearing gloves and mask) will come out to your car to take payment by credit card.
  • Your pet will be returned to you by one of our technicians (wearing gloves and mask).

Curbside services: Picking up meds or other items? One of our receptionist (wearing gloves and mask) will bring the items (+ receipt) to you in a clear plastic bag. We will have taken your payment over the phone beforehand. Sorry – no cash accepted at this time.

They will also bring up any other items up (medications, preventatives, etc) in a clear plastic bag.


understanding, kindness and patience

8/11/20 UPDATE 

Dear DMAH clients,

We want to thank you for your long time loyalty to Dale Mabry Animal Hospital.

We are asking you for understanding, kindness and patience in these challenging times.

Since the start of the COVID pandemic, we have been struggling with staffing issues and new safety policies, which limit how many patients we can see per day.

With curbside service in place, visits take up to twice as long to give your pets the level of care they deserve, while protecting our clients and staff as much as possible from exposure to COVID-19.

Know that we are doing all we can to help as many people and pets as possible! It is also why we’re working closely with Veterinary Emergency Group and BluePearl Veterinary Partners to get care for sick patients that we cannot see in what we feel is a reasonable time frame.

We would much rather be able to take care of all of our patients here, but when that is not possible we want to do what is best for the patient even if that means sending your pet elsewhere for urgent/emergent care.

If it is possible, please notify us of illnesses or issues with your pet as soon as you recognize a problem – waiting for a few days may result in an ER visit if we do not have availability to see your pet.

Doctors and Staff DALE MABRY ANIMAL HOSPITAL


Tampa Pet Boarding, Tampa Dog Boarding, Tampa Cat Boarding, Tampa Veterinarian Boarding

7/21/20 UPDATE 

This is just a friendly reminder for all of our current/upcoming DMAH boarders. As we are going through hurricane season and COVID-19 together, we want to make sure we have everybody's current emergency telephone numbers and the name(s) of the person(s) you are authorizing for pick-up of your pet. In the event of a mandatory Hospital closing,  we will contact this number .   Please reach out to our receptionists to confirm the emergency numbers we have on file for your boarder(s).



FACEMASK

6/23/20 UPDATE

Pet parents, while you are waiting in your car for curbside services, please wear a face mask when talking to our staff and when we take your pet in or out your car.

Even 6 feet may not be enough to stop COVID-19 transmission! Let’s all do our share to limit the spread of COVID-19.  We want you and our staff, families and friends to stay healthy and safe!

We sincerely appreciate your kind cooperation.


5/5/20 UPDATE  

Please schedule an appointment for ALL services ... including tech visits or bath.   Currently, we are not able to accommodate  walk-ins, except for emergencies.  Also some services might not be available, our apologies and we hope you will understand!


4/28/20 UPDATE  

As of May 1, 2020 we will  go back to our regular hours and all services!

Text, call, or email us for an appointment or with any questions or concerns you might have. We appreciate your understanding that an appointment might be several days out. 

For now, we will continue with curbside services* to keep you and our staff safe and healthy.

It will be good to see you and your pets again!

Regular Hospital Hours: Monday - Friday 7:30 am until 5:30 pm. The last appointment is at 5:00 pm. 
Saturday 7:30 am until noon. The last appointment is at 11:30 am.

* see explanation below


3/31/20 UPDATE  

We made the (temporary) change in our Hospital hours: Monday - Friday 7:30 am until 4:30 pm. The last appointment is at 4 pm. Saturday 7:30 am until noon. The last appointment is at 11:30 am


Tampa, March 27, 2020

Hillsborough County’s “Safer at Home” order is going into effect
Friday March 27, 2020 at 10 pm.


Veterinarians are designated as critical and essential businesses.


At this time, we will remain open for business* (Curbside Service for appointments and pick-up of medications, preventatives, food etc.) during our regular hours and will continue working hard to provide the level of care you have come to expect from us!

*Some of our services might not be available while the “Safer at Home” Order is in effect


As veterinary industry experts, we are always vigilant about communicable diseases that can impact our patients, their owners, and staff.


With the recent outbreak of COVID-19, we are taking extra measures above and beyond our already-high standards to help ensure the safety of everyone:

  • As the situation is rapidly changing, we are regularly monitoring information from the Centers for Disease Control and Prevention (CDC), and federal and state/local agencies to follow all recommended protocol;
  • We are using medical-grade disinfectants more frequently in high traffic areas, including, door handles, light switches, faucets, front counters, phones, keyboards, exam rooms, restrooms, and more;
  • All employees are reminded to stay home if they are experiencing flu-like symptoms;
  • We ask those pet owners who have an appointment with us and are feeling under the weather to please call our office before coming in so we can determine the best plan for taking care of your pet.

Thank you so much for understanding! If you have any questions, concerns or suggestions, please let us know!

Hansel B. Leavengood, DVM
Robert J. Moore, DVM


Text/Tel 813-839-6191
[email protected]


COVID-19 Office Visit

Call us ( 813-839-6191) when you are in our parking lot for your appointment or pick-up.
Please stay in your car.

UPDATED per 4/30/ 2020

Picking up meds or other items? One of our receptionist (wearing gloves and mask) will bring the items (+ receipt) to you in a clear plastic bag. We will have taken your payment over the phone beforehand. Sorry – no cash accepted at this time.


Pet visit - curbside services

  • Our technicians (wearing gloves and mask) will come out to your car to bring your pet
    inside. We will call you from inside to take down your concerns and history of your pet
    (just like we do in the exam room).
  • We will call you with our findings, recommendations and treatment plan. Any other
    questions you might have can be addressed at that time. After receiving your approval,
    we will proceed with the treatment. We will call you when we are done, explain the
    procedure, make recommendations and go over medications.
  • Our receptionists (wearing gloves and mask) will come out to your car to take payment
    by credit card.
  • Your pet will be returned to you by one of our technicians (wearing gloves and mask).

They will also bring up any other items up (medications, preventatives, etc) in a clear
plastic bag.



Online

https://dalemabry.vetsfirstchoice.com/



prevent the spread of germs



Can My Dog Get Coronavirus?

What to Do if Your Pet Tests Positive for the Virus that Causes COVID-19

CDC COVID-19 website "If You Have Animals" 

What You Need to Know About Covid-19 and Pets

If you have additional questions or concerns, please don’t hesitate to reach out to us.


Slow the Spread

City of Tampa Coronavirus Disease (COVID-19) Information
https://www.tampagov.net/emergency-management/covid-19




Exclusive Offer

New clients receive $20 OFF first visit.

Our Tampa Animal Hospital Location

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Hospital Hours

Please call, text, or use PetDesk to make an appointment today! Last patient is seen at 5pm Monday-Friday and by 11:30am on Saturday.

Monday:

7:30 am-5:30 pm

Tuesday:

7:30 am-5:30 pm

Wednesday:

7:30 am-5:30 pm

Thursday:

7:30 am-5:30 pm

Friday:

7:30 am-5:30 pm

Saturday:

7:30 am-12:00 pm

Sunday:

Closed